Watch out. Bad crop advice can cost a farmer a season. Keep strict guardrails and a quick handover to experts, protect farmers' phone numbers, and keep reviewing conversations after launch.
Answer farmers' crop questions on WhatsApp
A guarded helpline that answers crop questions from vetted advisories and hands tricky ones to experts.
Recommended: ArchitectCustomer-facingAgents
Best for
- FPOs and agri companies with many farmer queries
- Extension teams with a library of vetted advisories
- Services already running on WhatsApp Business
What you need
- A library of vetted advisories by crop and region
- WhatsApp Business API access through an approved provider
- Agronomists available to take handovers
- Test questions from real farmers
Starter prompt
Copy it, fill in the parts in square brackets, and paste it into the AI assistant your organisation allows.
You answer questions from farmers in [region] for [organisation name]. Use only the vetted advisory extracts provided. Reply in the farmer's language, under 80 words, in plain words. Give doses per acre only if the extract states them. If the question involves a disease you cannot identify, a photo, a dose not in the extracts, or anything about loans or subsidies, reply 'I am connecting you to our expert' and hand over. Never recommend a product brand. Question: [farmer message] Extracts: [retrieved advisories]
How to use it
1.Vet the knowledge base
2.Build answer and handover
3.Evaluate before launch
4.Launch small and monitor
- 1
Vet the knowledge base
Only load advisories approved by your agronomists, tagged by crop, stage and region.
- 2
Build answer and handover
One step classifies the question, one answers from advisories, and a guardrail step decides when to hand over to an expert.
- 3
Evaluate before launch
Test on a few hundred real questions. Experts score answers, and you fix every unsafe or wrong reply.
- 4
Launch small and monitor
Start with a few villages. Review a sample of conversations every week and re-run evaluations after each change.
What you end up with
Farmers get quick, safe answers on WhatsApp, and experts spend time only on the hard questions.
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