Refund Policy

• The window is 15 days from the date of payment, inclusive of day 15. It is not 30 days, and it does not start from the cohort start date.
• No reason needed. Your reason is irrelevant to whether you get a refund. What you have used affects only the amount, by the formula above.
• An example. If your programme has 40 parts (live classes and recorded lessons together) and you have attended 4 classes and completed 2 lessons, 6 parts are used: we deduct 6/40 of your fee and refund the rest.
• It goes back the way it came: to the original payment method, in the currency you paid in. We do not offer credit instead of money.
• We aim to start the refund within 3 working days of your email. How long it then takes to appear is up to your bank or card issuer, and is typically 5–10 working days.
• Your free plan is yours regardless. Refunding the programme does not take back the three-month plan you downloaded.

• Reserving your seat costs ₹999 (or the same value in your own currency) and covers your first two live classes.
• Try the first class. If you decide the course is not for you, email support@thinqmesh.com before your second class starts and we refund the ₹999 in full, even if that is more than 15 days after you paid.
• Once your second class has started, the ₹999 is not refundable, whether or not you attend it, and whether or not you attended the first. It then counts towards your course fee. The start time is the one in the schedule we send you; a request we receive after it is too late.
• The 15-day rule does not apply to the ₹999. The seat reservation is covered only by this clause.
• The rest of your course fee is only paid if you choose to continue after your second class, through a payment link we send you. Nothing is charged automatically. That payment has its own 15-day window from the day you make it, and after those 15 days it is not refundable.

• No refund on separate fees. Any fee charged apart from a course fee, including the Placement Eligibility Exam fee, the seat booking fee paid with a Deep Track application and any other separately priced item, is non-refundable once paid. That holds whether or not you sit the Placement Eligibility Exam, attend, are selected or are offered a role.
• The 15-day rule does not apply to these fees.
• Placement exams and interviews depend on availability. Placement Eligibility Exam dates, interviews and any placement or role depend on the circumstances at the time and on the roles available, and may change. Not being offered an interview or a role is not a reason for a refund.

After day 15, nothing is refunded: the fee is non-refundable. (The ₹999 seat reservation follows its own rule above: refundable only before your second class starts.) So please decide within the 15 days. We hold a live seat for you, a cohort place and mentor time, and past that point those are committed.

If something has genuinely gone wrong at our end — sessions not delivered, access not provided — write to us anyway. A policy is not a reason to ignore a real problem, and we would rather fix it than argue about a date.

We may decline a refund where a payment is fraudulent, where the same person repeatedly buys and refunds, or where an account has been used to redistribute course material. This is aimed at abuse, not at anyone who changed their mind.

You keep every right you have under Indian consumer law and with your card issuer. Nothing here removes them. We would simply rather you emailed us first — a refund from us is faster than a chargeback, and there is no argument to have inside the 15-day window.