Skip to content

Draft a note or reply for a file

Turn case facts and rules into a clear, structured draft note or reply for an officer to review.

Recommended: BuilderWritingDocuments

Best for

  • Section officers drafting routine notes
  • Staff replying to letters and representations
  • Officers new to a department's formats

What you need

  • An AI tool approved by your department
  • Case facts with personal details removed
  • The relevant rule, circular or order text

Starter prompt

Copy it, fill in the parts in square brackets, and paste it into the AI assistant your organisation allows.

Draft a [file note or reply letter] in the standard format of [department]. Facts of the case: [facts with personal details removed]. Relevant rules: [paste rule or circular text]. Structure: subject, background, facts, applicable rule with paragraph reference, analysis, and recommendation for the competent authority. Use formal, plain English. Cite only the rules provided. If the rules do not clearly cover the case, say so and list what needs clarification. Do not make a final decision.

How to use it

  1. 1.Remove personal data

  2. 2.Provide the rules

  3. 3.Draft and check

  4. 4.Submit through channel

  1. 1

    Remove personal data

    Replace names, Aadhaar numbers, addresses and phone numbers with placeholders. Use only tools your department has approved.

  2. 2

    Provide the rules

    Paste the exact text of the relevant rule or circular. The draft is only as reliable as this.

  3. 3

    Draft and check

    Run the prompt and verify every rule reference against the original. Correct the tone to match your office style.

  4. 4

    Submit through channel

    Put the draft on file under your name. The competent authority reviews and decides as usual.

Watch out. Citizen data must not go into unapproved tools, and a wrong rule citation can lead to a wrong decision. Verify every reference, and keep decisions with the competent authority.

What you end up with

A clear, well-structured draft ready for review through the normal channel.

Read why AI matters in public sector

Related use cases